Reimbursement Framework & Criteria
Consumer Protection
60-Day Money Back Guarantee
We secure your supplement purchase using our systematic 60-day refund policy.
01. Launching a Claim
If our customized dietary selections do not completely meet your health goals, you hold the option to secure a full transaction reversal within 60 days following your original purchase. To finalize this process, get in touch with our customer assistance division or use the transaction portal for organized support.
02. Terms of Qualification
All financial refund files must be submitted inside the 60-day period measured from the initial order date.
Buyers are asked to return any unused supplies or empty product packs back to our incoming fulfillment center.
Standard charges regarding courier mailing and transactional handling remain non-refundable and are omitted from final adjustments.
Settlement sums are delivered straight back to the unique bank card or merchant system utilized during checkout.
03. Processing Timeframes
Once your parcel reaches our inspection warehouse and finishes evaluation, a direct balance credit is executed. It typically requires between 5 and 10 banking days for the funds to show in your statement, depending completely on your local financial system guidelines.